HOW TO
UNLOCK STORE REVENUE
IN SMART RETAIL?
The post-pandemic world has completely re-shaped shoppers behavioural drives and the way Retailers compete in the market.
Retail Brands, Retail Groups, Advertising agencies or System Integrators:
they all face the challenge of upgrading Store's customer experience and unlocking new revenue, in an industry where profitability yields often have to take into account new regulations.
Only Digital Transformation, thanks to the adoption of IoT Technologies, can help Retailers navigate the new landscape while ensuring business continuity and
But questions are: what technology to choose? What data to collect and how to interpret it? How to set KPI's for store performance? In other words: how to concretely drive and sell a digital transformation project from A to Z?
OUR PROPRIETARY METHODOLOGY:
RETAIL ROOT CAUSE ANALYSIS
No solution or technology can be successfully adopted, without a rigorous analysis of the causes that may affect detrimentally the P&L of a Retail business.
Our consultancy, built over years on concrete international Retail cases and backed up by solid tech know-how and vendors relations, is based on the exclusive and proprietary methodology: Retail Root Cause Analysis, an effective and innovative tool to analyze and understand any Retail business case by identifying:
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pain points and critical areas across all Store assets and processes
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location of hidden causes of store disunctionalities
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identification of KPI's, directly translatable into the appropriate data collection practic, sensors based IoT architecture and data visualization dashboards
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correlation analysis of both internal and external variables of the Retail ecosystem.
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identification of the appropriate solutions for the bottlenecks identified
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definition of a measurability practice of business optimization
HOLISTIC BENEFITS FOR
RETAILERS & OPERATORS
Sales & Customer Experience
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Understand where the operational and experiential roadblocks to Store Revenue reside and identify the right solutions to unlock business value.
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Discover how average basket size and footfall can be measurably increased with an uplift in revenue.
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Learn how to monetize the Store as a space, generating an additional layer of revenue for the store, to diversify risk and foster revenue re-investment.
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Discover which technologies can help reduce waste, shrinkage, loss and other risk factors affecting Store's profitability.
Supply Chain & Demand Forecast
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Learn what are the optimization levers that can be applied through IoT & AI to the entire supply chain, from order management to inventory management, up to front-store.
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Understand the value of prediction in the synchronization of the entire supply chain, to mitigate disruption and optimize costs.
IoT, Analytics & Omnichannel
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Learn to choose which IoT technology & Analytics platform is more suitable for your business objectives and your budget.
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Learn to compare and interpret omnichannel data to sync-up operations and marketing.
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Understand how physical and digital store influence each other in the drive-to-store or drive-online dynamics.
Legal, Operations & Procurement
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Understand legal implications of data collection and governance (GDPR)
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Understand how to re-org headcount around 4.0 KPI's
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Learn what professional profiles and skills to look for when hiring
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Understand how to allocate outsourcing and what skills to look for when issueing RFP's to outsource Smart Retail solutions/vendors.